Privacy Policy

Effective Date: December 20, 2025

At Gleam LED, accessible from https://gleamled.com, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the digital personal data of our customers and website visitors in India in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000.

1. Information We Collect

We collect only the personal data that is necessary for specified purposes related to our LED display business. This includes:

  • Information You Provide: When you request a quote or contact us via our website, we collect your name, email address, phone number, and company details.
  • Project Specifications: Information regarding your requirements for indoor, outdoor, or rental LED screens (such as dimensions or installation type) to provide accurate technical data.
  • Automated Information: We may collect your IP address, browser type, and activity logs via cookies to improve site performance and ensure compatibility across devices.

2. Purpose of Data Collection and Marketing

Your data is processed for lawful and specific purposes only:

  • Business Operations: Providing technical specifications and price quotes for our LED products.
  • Service Fulfillment: Fulfilling contractual obligations, including installation or maintenance services.
  • Digital Marketing: With your explicit opt-in consent, we may use your contact details to send you updates about our latest LED technology, product launches, and special offers.
  • Personalized Experience: We may use automated data to provide personalized content and relevant advertisements on search engines and social media.

3. Consent for Marketing (Opt-In/Opt-Out)

In compliance with the DPDP Act, your consent for marketing is based on the following principles:

  • Explicit Opt-In: We only send marketing communications if you have taken a clear affirmative action (like checking a box) to receive them.
  • Easy Withdrawal: You have the right to withdraw your consent for marketing at any time. Every promotional email from us will include a clear “Unsubscribe” link.
  • No Bundling: Access to our basic products and services is not conditional on your consent to receive marketing.

4. Your Rights (Data Principal Rights)

In accordance with Indian law, you have the following rights regarding your personal data:

  • Right to Access: You may request a summary of the personal data we hold about you and the processing activities undertaken.
  • Right to Correction: You can ask us to update inaccurate data or complete incomplete information.
  • Right to Erasure: You can request that we delete information that is no longer necessary for the original purpose.
  • Right to Grievance Redressal: You have the right to file a complaint if you believe your data has been misused.

5. Data Security and Retention

We implement reasonable security practices, such as encryption and access controls, to protect your information from unauthorized access or breaches. Personal data is retained only as long as necessary to serve the purpose for which it was collected, or as required by law.

6. Cookies and Third-Party Links

Embedded Content: Our site may include embedded content (e.g., product videos). Third-party sites may collect data about you and monitor your interaction with this content.

Cookies: We use cookies to save your preferences and enhance site management. You can manage your cookie preferences through your browser settings.